Frequently Asked Questions
Everything you need to know about your Capezio order, from pointe shoe fittings to shipping updates.
How do I determine my correct size in Capezio dancewear?
Dancewear and shoes often fit differently than standard street clothing. We provide detailed size charts on every product page. For pointe shoes, we highly recommend a professional fitting at a Capezio authorized retailer to ensure proper support and safety.
What is your return policy for performance apparel?
We accept returns within 30 days of purchase, provided the items are in original condition with tags attached. For hygiene reasons, tights and undergarments cannot be returned once the packaging has been opened.
How long will it take for my order to ship?
Standard shipping typically takes 3-7 business days. Orders placed before 1:00 PM EST Monday through Friday are processed the same day. You will receive a tracking number via email as soon as your package leaves our warehouse.
Does Capezio offer group discounts for dance studios?
Yes, we offer a dedicated program for dance teachers and studio owners. By joining our Teacher Program, you can access exclusive professional discounts and bulk pricing for your students' uniforms.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout via PayPal and interest-free installment plans through Klarna and Afterpay.
How should I care for my Capezio leotards and tights?
To maintain the elasticity and longevity of your dancewear, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid using fabric softeners or bleach, as these can break down technical performance fibers.